Professional Claims Services, Inc. (ProClaimS) has been serving the insurance industry since 1991.
We are licensed as adjusters in California and Texas. While our concentration is on material damage we are able to accomplish adjusting tasks while in the field to meet our client's needs. It is a violation of the insurance code to use an unlicensed adjuster to gather any facts regarding an insurance claim. That's why we're the chosen appraiser for numerous insurance companies.
Our focus is physical damage appraisals and loss assessment to ensure our customers pay the right amount for insured cost of repairs. Our strength is customer service.
ProClaimS proprietary appraisal dispatch and retrieval system (PCO) speeds the field appraisal process and reduces cycle time.
PCO is a secure web-based system allowing assignments to be entered, tracked, dispatched, retrieved, archived, and accessed by our customers 24 hours a day, 7 days a week. Each morning our clients' adjusters recieve a current status on every open assignment. This eliminates phone calls and messages and that enhances customer service.
PCO allows our customers to data mine and generate reports relevant to our customer's requirements. Timeliness, loss payments, averages, and cycle time are measured and can be reported on through PCO. Physical damage audits can be conducted from anywhere in the world.
OUR PRODUCT IS SERVICE
We offer appraisal services throughout California in Residential, Auto, Heavy Equipment, Commercial, Mobile Home, Motor Home, Specialty and Recreational Vehicles, and Property Loss.
We are licensed, insured, and bonded to ensure protection for our insuring partners.
PROUD TO PUT OUR NAME ON OUR WORK
ProClaimS is involved in the day-to-day claims operations of numerous prominent insurance carriers and Managing General Agencies. We manage the entire claims operations for several of our partners handling the complete book of business with services ranging from Loss Report through Settlement.
We adhere to the industry standard 24 hour contact, 72 hour turnaround, and our proprietary claims system electronically dispatches completed assignments online with lightening speed.
We have the ability to establish customer guidelines for each of our individual customers. We adapt to you.
ProClaimS is Flood Certified under the National Flood Insurance Program and we are Earthquake Certified under the California Earthquake Authority Certification Process. ProClaimS is insured, bonded and licensed under California Department of Insurance License number 2830211.