Last updated: (July 7, 2016)
Professional Claims Services, Inc. ("us", "we", or "our") operates http://www.proclaims.com (the "Site") and the interactive ProClaims App. This page informs you of our policies regarding the collection, use and disclosure of Personal Information we receive from users of the Site and the App.
We use your Personal Information to identify You as a user, and for providing and improving
the Site and the App. By using the Site and App, you agree to the collection and use of
information in accordance with this policy.
Information Collection and Use
While using our Site and App, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you. Personally identifiable information may
include, but is not limited to your name ("Personal Information"), address, phone, fax, or e-Mail address. Because the App is used in the interactive damage documentation process the
information is protected by the Graham-Leach- Bliley Act. The information gathered, including
GPS and photos, will not be released to any third party unless authorized by the user or
compelled to be released in compliance with the Law. The user agrees that any information
collected may be used by us in the processing or disposition of individual insurance claims.
Like many site operators, we collect information that your browser or mobile device sends
whenever you visit our Site or use our App ("Log Data").
This Log Data may include information such as your GPS location, your computer's Internet
Protocol (IP) address, browser type, browser version, the pages of our Site that you visit, any App transactions, the time and date of your visit, the time spent on those pages and other statistics.
In addition, we may use third party services such as Google Analytics that collect, monitor and
analyze this data.
We may use your Personal Information to contact you regarding your claim or with newsletters,
marketing or promotional materials and other information.
Cookies are files with small amount of data, which may include an anonymous unique identifier.
Cookies are sent to your browser from a web site and stored on your computer's hard drive.
Like many sites, we use "cookies" to collect information. You can instruct your browser torefuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
The security of your Personal Information is important to us, but remember that no method of
transmission over the Internet, or method of electronic storage, is 100% secure. While we strive
to use commercially acceptable means to protect your Personal Information, we cannot
guarantee its absolute security. We use statistical data that does not reveal individual personal
email address you have provided us, or by placing a prominent notice on our website.